Shipping & Returns
Shipping
We try to ship your order as quickly as possible.If you have not received the package after a few days after the shipping confirmation, please contact us.
Shipping charges will be calculate based on your location
Returns
It is of course possible that you are not completely satisfied with an article. Then you can return the item (s) to us.
The costs for the return shipment are always borne by the customer.
Please include the packing slip with your return at all times, so that we know who the return is from.
Return conditions
After you have submitted the return notification via the website and indicate that you want to use the right of withdrawal (as described in the General Terms and Conditions), you have 14 days to return the items.
The items to be returned must be in original condition. This means: undamaged, unused and in the original packaging.
In addition, the items must be returned in the original shipping packaging.
Returning is only possible after making a return notification.
After the return notification you will receive an email with further instructions about the return shipment, where you can create a return label cheaply and easily.
After receipt of your return, it will be assessed and checked by us. If your return is not approved, we will contact you. If you accept the return, the amount will be refunded to the account with which you paid within 14 days after receipt of your package. You will receive a confirmation email.