Terms and Conditions

Our business practices for goods ordered through this website are governed by these terms and conditions. Our intention is to be fair to both the customer and establish our role as a supplier of farm items and accessories. The consumer’s statutory rights are not affected by them. They are designed to clearly set out our responsibilities and our customers’ rights.

The customer agrees to these terms and conditions, as well as our returns policy, by purchasing from us. It is our recommendation that the customer print and keep a copy of these terms for their own personal reference. The customer’s contract with us is solely governed by these terms and conditions, and no modification of them is permitted.

A contract is formed between us when (and not before) we ship a customer order. The order will not be accepted until we receive payment.

Images, illustrations and all other information contained on this website, catalogues and other advertising matter shall not be deemed to form part of the contract, they are for general information and guidance only.

All transactions are processed in the Euro currency. Consumers must be over 18 years old to purchase from this site.

Any errors regarding website based information, quotation, price list, acceptance of offer, invoice or other documentation or information issued by us shall be subject to correction without any liability on our part.

Once orders have been placed they cannot be amended. Customers must ensure they check their order carefully before submitting it for payment. Orders cannot be cancelled by phone until they have been dispatched. Without contact details, orders may not be dispatched. We will hold these orders until we receive full delivery information, including a contact number.

In case you don’t receive the goods you ordered and they are returned to us, we’ll get in touch with you via email when they arrive. A refund will be given for the cost of goods without shipping. An extra shipping fee will be charged for a second delivery if the goods are still needed.

Typically, all items listed on our website as in stock are in our warehouse and ready for immediate delivery. We have the right to reject your order for any ordered goods if they are not readily available to us. We will refund in full any payment the customer has made for such goods. To avoid any doubt other goods ordered by the customer will be dispatched in the normal way. In the unlikely case that this happens, we undertake to notify the customer as soon as possible. Farm & Dairy Spares t/a Feed-Tech Ireland Limited cannot be held responsible for a package not reaching its destination on time as delivery is the responsibility of a third party. The customer should notify us if they do not receive their package when expected. We will ensure it gets delivered as soon as possible. Upon delivery, it is the customer’s responsibility to check the contents of their packages and inform us of any discrepancies at the earliest.

We warrant that, upon receipt of goods, the ordered goods will correspond with the written description on this website, will be free from defects in materials and workmanship and will be of merchantable quality (as set out in Sale and Supply of Goods Act 1980). There may, however, be minor variations between the goods as shown or described on our website and those dispatched to you (the goods dispatched will always be of a comparable or superior quality).

Except in the case of death or personal injury caused by our negligence, we shall not be liable to the customer by reason of any representation or any implied warranty, condition or other term, or any duty at common law, or under these terms and conditions, for any special, indirect or consequential damage.

Any communication should be by email, where communication is made by phone all aspects of the conversation which you wish to be included in forming part of the conversation must be clarified by email within one hour of the conversation. Emails sent will be deemed as read, it is your responsibility to ensure that the email address supplied is accurate and capable of receiving our emails.

We reserve the right to vary these terms and conditions at any time but, in respect of any ordered goods, the terms and conditions which apply shall be those which the customer has accepted when an order has been placed. Once an order is placed customers are deemed to have read and agreed to the terms and conditions and our returns policy.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.